Standard Life Wealth Limited (“Standard Life Wealth”) is committed to protecting your personal information.
We are Standard Life Wealth, a wholly owned subsidiary of Standard Life Investments (Holdings) Limited, part of Standard Life Aberdeen plc.
Standard Life Wealth is a discretionary fund manager focused on providing investment management services for our clients.
FAO Data Protection Officer
Standard Life Wealth
c/o Aberdeen Standard Investments,
6, St Andrew Square,
Information about you that we collect and use includes:
Where we collect and use sensitive personal information, this information will only be collected and used where it's needed to provide the product or service you have requested or to comply with our legal obligations, and where we have also obtained your explicit consent to process such information.
We may collect your personal information directly from you, from a variety of sources, including:
If you have a financial adviser the information we collect and use may have been provided by them on your behalf.
We may also collect personal information about you from places such as business directories and other commercially or publicly available sources e.g. to check or improve the information we hold (like your address).
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only if we are able to satisfy one of the lawful processing conditions set out in the data protection laws. This will be the case where:
You can withdraw your consent at any time by contacting your Client Portfolio Manager or Business Development Manager.
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our services or products.
We may share your information internally and with third parties for the reasons outlined in ‘Why we collect and use your information’
We will share your information with:
Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
The majority of your information is processed in the UK and European Economic Area (EEA).
However, some of your information may be processed by us or the third parties we work with in countries deemed adequate by the EU Commission, such as Jersey, or outside of the EEA, including countries such as the United States.
Where your information is being processed outside of the EEA but within countries deemed to have an adequate data privacy and security regime, we take additional steps to ensure that your information is protected to at least an equivalent level as would be applied by UK / EEA data privacy laws e.g. we will put in place appropriate legal agreements with our third party suppliers and do regular checks to ensure they meet these obligations.
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information and sensitive personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Our security controls are aligned to industry standards and good practice providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.
To provide your service or product, and meet our legal and regulatory obligations, we keep your personal information and copies of records we create (e.g. calls with us) while you are a client of ours.
Even when you no longer have a relationship with us, we are required to keep information for different legal and regulatory reasons. The length of time will vary and we regularly review our retention periods to make sure they comply with all laws and regulations.
You have a number of rights under data protection laws which you may exercise in certain circumstances.
You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request.
If you would like to submit a data subject access request, please contact your Client Portfolio Manager or Business Development Manager.
Please complete this form.
If your personal information is inaccurate or incomplete, you can request that it is corrected.
You can ask for your information to be deleted or removed if there is not a compelling reason for Standard Life Wealth to continue to have it.
You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information – but only to ensure we don’t use it in the future for those reasons you have restricted.
You can ask for a copy of your personal information for your own purposes to use across different services. In certain circumstances, you may move, copy or transfer the personal information we hold to another company in a safe and secure way. For example, if you were moving your assets to another discretionary fund manager or ISA manager.
You can object to Standard Life Wealth processing your personal information where: it is based on our legitimate interests; for direct marketing; and if we were using it for research and statistics.
If you would like to exercise any of these rights please contact your Client Portfolio Manager or Business Development Manager.
You can raise this with our Data Protection Officer by Emailing:
While we hope that we can resolve any complaints for you, you do have the option of complaining (whether or not you have exhausted our complaints procedure) to your Supervisory Authority. We have provided their details below:
UK – Information Commissioner’s Office (IOC) - https://ico.org.uk
Jersey – Office of the Information Commisioner (OIC ) - https://oicjersey.org